SERVICE OPTIONS

ABOUT US

Pallet Hub: The online pallet, large parcel carriers and on-time palletisation service - Next Day and Economy pallets and large parcel deliveries throughout the UK. We have over 50 year’s experience in the road transport industry, we have access to a fleet of over 6,000 vehicles and 5,000,000 ft 2 of warehousing capacity.

Our web-based consignment shipping solution services the whole of the UK and Ireland, including almost all non-mainland addresses.

The overnight pallet distribution is the most convenient and easy way to make sure your consignment will be transported promptly and safety. If you need your freight delivered the very next day, we have the relevant knowledge and experience to deliver it in time. Our Overnight Freight service team can offer you an excellent level of willingness and precision. Overnight delivery service is excellent when your packages need to arrive guaranteed next day.

Please use our Quick Quote facility to obtain a price. Our prices are based on collection postcode, delivery postcode, and pallet height & weight.

COLLECTIONS

Collection times are between 09:00 and 17:30 – Collections are made predominantly in an afternoon. Please note that we are unable to do timed collections. We will endeavour to collect at the requested times but this cannot be guaranteed.

To save you waiting in all day our driver can contact you 30 minutes before collection provided we have a mobile number. (This information must be requested in the special instructions section found on the order screen) Please Note; That if the driver arrives at your premises for collection and no one is in or the goods are not ready for collection, then a failed collection charge of £15 will be payable before we can re-collect.

PALLET COLLECTION AND DELIVERY SERVICES

Next Day

The next day delivery service we offer is ideal when the goods are required to be delivered the next day. Next Day deliveries will be made the following working day after collection. This service is available to the majority of mainland UK (excluding the Scottish Highlands). We are unable to collect on the same day from a private domestic Address. (A re-collection charge maybe payable if the goods are not ready to collect). We also offer a range of premium service options including:

AM Deliveries (Delivered before 12:00)

Timed Deliveries (You specify what time you want your pallet(s) to be delivered, ideal for booked-in consignments and/or added convenience)

Saturday Deliveries (Delivered before 12:00 on a Saturday)
Please note that we are unable to give approximate collection/delivery times for consignments on a standard Next Day service.

Normal delivery hours are 9 am to 5pm, Monday - Friday.

Deliveries outside of the normal delivery window can be arranged for an additional charge of £30 per consignment.
Economy
Economy consignments will be collected within two working days and delivered within three working days of collection. This service is available to all parts of the United Kingdom and the Republic of Ireland.

Normal delivery hours are 9 am to 5 , Monday - Friday.

Please note that we are unable to give approximate collection/delivery dates or times for consignments on an Economy service.
Economy (Specified Day)

For your convenience, you can specify a preferred day of collection as any date on or after the second working day following the placement of your Economy order. A preferred delivery date can also be specified as any date on or after the third working day following collection. These details are simply added to the further information' fields when placing the order.

Whilst our standard Economy service can be faster, the Specified Day Economy option is ideal if you prefer to have pre-specified collection/delivery dates. There is no difference in cost between the two options.

ADDITIONAL SERVICE OPTIONS

Our Tail-Lift Service

Maximum Weight for a tail lift delivery or collection is 1000kg.
In order to collect or deliver a pallet using our tail lift service the pallet base must be a four way standard pallet, we cannot collect two way pallets using our tail lift and pump truck service. You can take full advantage of the tail lift collection and tail lift delivery options we offer. Our tail-lift service is ideal for residential addresses and businesses that don't have a fork-lift truck to load and unload goods delivered on pallets.
Where a tail-lift is requested, the vehicle will be equipped with a pallet truck (a manually operated hydraulic lifting trolley) which lifts the pallet a couple of inches off the ground enabling it to be wheeled to the vehicle's rear tail-lift. The tail-lift is then raised to the level of the vehicle's deck by an electric motor, so that the pallet can be wheeled into the vehicle.
A tail-lift service is available on collection and/or delivery, and there is no extra charge for this service.

Our Palletising Service

For an additional £25 + VAT, we can provide an empty pallet on collection.

Pallethub provides smooth and even pallet movement thanks to well arranged palletized transport for goods. The goods to be palletised must be securely packaged and protected for transport prior to collection. We are unable to package goods for transport; all we are doing is placing the item(s) on a pallet base and wrapping with shrink-wrap. Damage to goods not securely packaged or protected for transport may not be covered by our insurance.

The collecting driver has the right to refuse to collect if he deems the item unfit or unsafe for transport.

Large parcel courier is another available option that goes with cheap pallet delivery and is especially suitable when you have to deal with heavy parcels. This is ideal for one-off shipments of heavy or bulky items or multiple item consignments which it may not be practical, possible or cost-effective to send as large parcels.

There is a 70 kg limit for each single item that needs to be palletised and a maximum of 50 items: It is important that the goods can be manually lifted and secured to the pallet in a timely manner.

The driver may help to secure the item(s) to the pallet.

Pallet dimensions

Full pallet: length: 48” Width: 40” Height: 86” Weight: 1200kgs

Half Pallet: length: 48” width 40” Height: 43” Weight: 500kgs

Qtr pallet: Length: 48” Width 40” Height: 31” Weight: 250kgs

“ indicates Inches.

The goods MUST fit within the dimensions for the pallet size specified (See Further_Information for more details).
Oversize Pallets

See Further_Information for standard pallet sizes. We are able to ship pallets that exceed the standard dimensions or contain goods that overhang. However, these are charged at one pallet space or part thereof. To process such a consignment, please enter the number of pallet spaces as though they were separate pallets and specify "1 x Oversize" in the further info' box below the collection address.

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